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2021-07-22 19:14:33 (UTC)

Washington county Jail

Ok, I have sent two letters now, as well as $25.00 in cash. It shows that person has received the money on his books, but he has yet to let me know. Then of course he can't unless he is allowed to reply and I also paid for his access to be able to use one hour on whatever the pad is in their. That hour still not been allowed, but sure enough the money was taken. Not to mention read in all the terms of service as to any limits of words or use of the phone pad they use in there. But, get a letter from the jail that the money was taken, but was too long twice now

[JIRA] (PUB-267002) Ticket Created: Limited words for a letter?
Updates Support [email protected] via
2:13 PM (0 minutes ago)
to me

The following ticket has been opened.

A technician will review this ticket within 2 business days. If this ticket is pertaining to duplicate deposits or deposits made to the wrong account, please contact the facility immediately to ensure the money is not spent by the recipient.

Limited words for a letter?

Reference Number: PUB-267002
Date Created: 07/22/21 02:12 PM
Issue Description:
Issue Summary: Limited words for a letter?
Customer Name: John Lewis
Customer Email: [email protected]
Resident Name: Eric Genzale
Resident ID:
Facility: Washington County Detention Center, AR
Issue Details: What is the limit of sending words to inmate. Washington Country Refuse to send because the letter was too long. Think it is because they don't know how to read the majority of the over priced babysitters.
You closed this case two times, with no information showing any limit of words in sending email.
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