John

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2021-07-15 14:29:43 (UTC)

Why get records from companies


Another talking to company today
Customer Care
Customer Support
Customer Support
Chat started
Before I signed up, there were two records, now after signing up, there are no records?
Hayden joined the chat
Hayden
Hi, John! Thank you for contacting StateRecords Customer Care Team. I understand you have concerns with finding the information you are searching for within our database, and I sincerely apologize for this inconvenience. I am happy to help. Please allow me 1-2 minutes to pull-up and review the account.
ok
Hayden
Thank you for waiting.
I sincerely apologize for the inconvenience. Please be advised that the preliminary search is provided as reference material only. It concludes that the information exists, but the availability of the report depends if it is publicly displayed or tagged as private/confidential. Our disclaimer provided a clear explanation about this on the landing page of the website. No worries, I am here to help you out.
May I know what type of record you are trying to get?
Arrest and court
criminal
Hayden
Great! Just a heads up, active court hearings and outstanding arrests/warrants are not presumed to be open to the public as these are ongoing state processes.

Although these are not yet available, we can still provide you with previously served and completed court, arrests & warrants records. Would you like to search for these instead?
Show me, already know public records are allowed in Arkansas as always use them. Just wanted something faster so I had hopped with your server for money. Already have information and testing to see where and what you have. Able to send if like?
Hayden
I can go head and endorse this over to our search experts and do a custom report for you.
To enable a custom report, please provide the following and we'll have our research experts prepare the report for you:

(1) First, Middle & Last Name
(2) Date of Birth
(3) Age
(4) City & State (Address)
You can't receive >jpg files even?
Hayden
We can. You can screenshot the file and send it here in the chat or you can attach it here.

Please provide the information above if you want to proceed with the custom report or let me know how would you like to proceed, John.
how do you screen shot?
Hayden
Look for the "Prt Sc" button from your keyboard and then press ctrl v to past the screen here in the chat box.
You can also type the information, John.
I can wait here.
Can't convert .jpg into text.
Hayden
Are you trying to screenshot that information I asked you earlier? It would be easier if you would type the information here directly John.
I am looking at the account. Is it for Eric Genzale?
Sexual indecency with a child is a Class D felony.
yes
Hayden
I am unable to view that link, John. Please provide me Eric's age, date of birth and known address.
29
Hayden
Is that his age, 29?
72701 #200 south west, Fayetteville
One and two keys stick.
Hayden
Got it.
Thank you for the additional information. One of our research experts is now checking on billions of public records available to provide the specific and correct records you need, and this may take time. You will receive the results directly in the email address: [email protected] within 24-48 hours.
Is there anything else I can assist you in this chat?
How long does it take, as had to give you alot already. Plus at $20.00 a month, what then is $4.95 if have to wait how long?
Hayden
Our search experts usually generates a custom reports within 24-48 hours. No worries, I'll have them expedite the request and send it today to your email after 2 hours.
Cool?
I aqlready founjd the charges myself aand even court date and wait two hours,?
Hayden
I totally understand where are you coming from. Since there are billions of records available in our database and a lot of customers are running searches all at the same time, this may result in system error or lack of search results thereof. Nonetheless, we have our search assistance team who can manually override and locate the specific information you need if, in any case, you have trouble finding it.
Also, the preliminary search is provided as reference material only. It concludes that the information exists, but the availability of the report depends if it is publicly displayed or tagged as private/confidential.
Cancel, can see not worth even $4.95
Hayden
I got it. No worries, I'll go ahead and cancel the account now, John.
Thank you. Court date tomorrow, as well charges having sex with under age child.
What more can you offer then?
Hayden
You are most welcome. I have successfully canceled your account, and no further charges will occur. Since you have already paid $4.95 for the service, you can still use it until 07-22-2021. You will receive the email confirmation shortly at [email protected] If you wish to deactivate your login and unsubscribe from emails, you can always reach out to us anytime.
That's the best thing we can do, John. If customer is having issue pulling the reports up, we will have our search expert generate the report for the customer.
In your case, I have sent the request and you should still receive whatever the result we have after 2 hours.
Is there anything else I can assist you in this chat?
Need too wait for two hours then for the so called report at $4.95 you collected
Hayden
I can have it in 30 minutes. That's the fastest we can generate the report, John. Would you like to that?
Cost?
Hayden
The report I've been offering you is for free you don't have to pay anything on top of the one you already paid for.
Well, from 2 hr. now to 30mins. Something better there thaT i ALREADY HAVEN'T TOLD YOU?
Hayden
I have offered everything that I can do from my end, John.
We apologize for any inconvenience. I want to ensure that we prioritize your experience and satisfaction. Is there anything specific you would like to do with the account or anything else I can help you with?
If anything worth signing up for compared to what I already told you, then I will sign in again. Need to see where this is going. Appears to be border line scam to me thus far.
Hayden
I totally understand where are you coming from. No worries, the report request has been sent and the account is also been canceled and no further charged moving forward.
Is there anything else I can assist you in this chat?
No thank you, have a great day!
Hayden
You are always most welcome. Staterecords.org is ready to serve you through chat, email, or call us at 855-938-5042.
https://mail.google.com/mail/u/0/#inbox/FMfcgzGkZQKvSDwdwqkLDjSMRBlrtxnG
Thank you, and keep safe!
Hayden left the chat
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